Phased re-introduction of clients into the practice

It was great news to see the Covid19 alert level decrease this week, as infection rates continue to fall across the UK.

We’d like to give a huge thank you to all our clients, for their understanding during this crisis, as we kept them outside to minimise the risk of spread in our building.

We are pleased to announce that, as of tomorrow, we are starting a phased re-introduction of clients into the practice. As in the wider community, we will be doing a gradual relaxation to ensure we can maintain social distancing and keep staff and clients safe.

From Monday 22nd June, clients can enter the building for these specific purposes:

· To collect medicines, food or ashes

· To pay for treatment or book appointments

· To complete paperwork such as insurance forms

Thank you all for being there for our pets during this time. We do appreciate you! xx

Tracey, Bicester

We will be limiting numbers in the building so the door will remain locked and a receptionist will let people in individually.

We ask that you sanitise your hands before entry and leave via our new exit to conform with our one-way system. We’d like only 1 person per household if possible, and will only have 2 customers in the building at any time.

This small step feels like quite a big one after 3 months without clients in the building and, in time, we will increase numbers. For now, we will continue to collect pets from the car park for consultations and operations.

Thanks in advance for your cooperation with following our new rules, which we hope will give the feeling of a little normality to your experience at Bicester Vets.