I came to Bicester Vets initially though tragic circumstances…. Having being incorrectly diagnosed else where, I was referred to Bicester Vets when the other undisclosed vets was shut over the weekend.
We only had a few hours preparation to accept that our beloved, beautiful pug, Chucky would have to be put to sleep. Helen made this ordeal as nice as it possible could be given the circumstances.
She was so kind and gentle to Chucky and so professional and compassionate with us even coming back into the vets when she had gone home knowing how emotional we were.
This was a few months ago and more recently having a big void in our hearts I brought a new little pug puppy to bring sunshine into our lives again. I had no hesitation in introducing Cooper to Helen to give him his MOT and 2nd vaccinations.
Helen was so patient with us answering every question I threw at her (being a now way over-protective daddy). Cooper was equally impressed giving her and all the practice, puppy kisses!!
Just a really lovely practice where they all treat your pets like part of an extended family. Wouldn’t go anywhere else. Thank you Bicester Vets and thank you Helen…. 🙂
The level of detail we can now see, even compared to the last machine we had from 5 years ago, is amazing
She is a very dear old cat who is showing signs of her age
He looked different; he’d gained weight & his face looked sad. I couldn’t believe this was Bertie